Phone Number: The best telephone number to contact a person at T-Mobile Customer Service Department is here below:
For personal: 1-800-T-MOBILE (800-866-2453)
For business: 1-888-537-4242
From your T-Mobile phone: 611
Call us via TTY toll free at 1-877-296-1018
TTY hours are from 5.00 a.m. – 10:00 p.m. PT, daily.
We would be happy to respond to your requests: Call 800-866-2453 and Press 1 for English. You will be transferred to the auto attendant. You will be asked to enter your T-Mobile Phone Number. You can say “I don’t have one” if you want to skip that step. You should then say “Customer Service” and you will be transferred to speak with a person. When we tested this, we were transferred to a customer service person right away without any hold.
Support Hours: Customer Service Representatives are available from 3 a.m. to 10p.m. PST, daily. You can also get automated account help 24 hours a day, 7 days a week.
Did it Work? Did our instructions work? If yes, GREAT! We hope they resolved your issue successfully. If no, tell us what happened. If you got to a live person using another method, please tell us how, so we can update our information. We also know there are multiple customer service numbers for T-Mobile floating out there, so if you have another number that worked for you, please share so that others can benefit.
- 3AM – 10PM